After crossing a milestone birthday, and surviving a few tumultuous years in my current job – I had a mid-career crisis. Should I walk away from the years invested in a company and industry I adored to find more meaningful work? Or should I get out of my personal rut and re-engage in my current setting? Knowing my spouse and family would flip at the idea of a major career move, I sought the expertise of an executive coach.
Not knowing what to expect, but knowing I needed a coach who had executive management experience, I asked Mark Rumbles for his help. I didn’t want someone to simply meet me where I was at, and reflect what I already knew. I needed someone to get me past the log jam that had me professionally stuck. I quickly lose interest and patience when I don’t feel progress is being made towards the goals I seek. Mark had a challenging task. Mark was consistently one step ahead of me and led me through an honest assessment and planning journey. I would never have gained the insight I needed without Mark. Mark’s style is very approachable yet candid. He guided me through the process that allowed me to answer my questions; and challenged me along the way.
Those questions no longer linger, and I find myself a much happier and motivated executive thanks to Mark.
Coaching Client
Software Executive Research Triangle
During the last five years, I have had the privilege of working closely with Mark Rumbles at the Duke Clinical Research Institute. I have observed him successfully acting as both strategist and steward for the organization and as an amazing mentor for his colleagues. Mark is not only a leader who managed the HR function and operations team but also collaborated directly with other Executive Leaders on a range of critical business issues. Mark is a motivator and change agent who was integral in building and shaping the Duke Clinical Research Institute. Mark is an inspired business partner and leader who not only supported and implemented overall workforce strategy but also played a significant role in developing and informing HR strategy. He could always be counted on as part of the Executive Leadership of the DCRI to assist in developing strategies that were consistent with available talent and next-generation leadership and employees. Personally, Mark has been my mentor, coach, and friend. He helped me in my career development and to be a better mentor and leader to my teams.
Executive Colleague
Betsy Reid, Chief Business Officer, Duke Clinical Research Institute
One of the first things that impressed me about Mark was his ability to recognize the organization’s business challenges and to sense the internal practices and systems needed to integrate them with its values. I found him to be intellectually curious and a quick learner. He was the principal architect of a new system of human resource policies. Bringing them into practice required major efforts of communication on his part throughout the organization, as well as detailed and integrated planning with the finance and information technology departments. Mark also guided and oversaw the health system’s recruitment budget and staff. It would be difficult to overstate how competitive the employment environment was at the time, and how important success in this area was in a highly labor intensive organization. In this responsibility and others he showed himself to be an innovator and a decision maker not afraid of taking risks. Mark quickly earned the trust and confidence of the organization’s senior and middle management groups as a key advisor and consultant. His skills were particularly strong in the areas of problem solving and judgment when dealing with complex issues and situations. When I add together Mark’s professional competence, his work ethic, and his trustworthiness I can say without hesitation that he was my best hiring decision.
Almost twenty (20) years have passed since our professional relationship first came into being. During that period we have each followed different paths as opportunities came our way but we stayed in contact and continue to enjoy a relationship based on mutual respect and confidence. I think that puts me in a strong position to sum up who Mark is and what he can do. he word I would choose in summing him up is extraordinary – yes, he is extraordinary and that says it all.
Denis E. Quinlan, Vice-President of Human Resources, Norton Healthcare, Ret.

