Welcome to the LeanForward, Inc. blog, which I’ve titled LeadingForward.

There is no doubt that the subject of leadership has been extensively addressed and that good research and thoughtful writing abound. The trouble, from my perspective, is that we still see far too many examples of irresponsible, unprincipled and ineffective leadership that have had a devastating impact on people and organizations. I want to be part of a movement that changes this reality and creates a core of leaders whose first priority is to serve those they lead and create positive results for all stakeholders.

In August of 2008, I left a decade of employment with Duke University to start my own company, LeanForward, Inc. I’ll wait for another day to discuss the wisdom of walking away from a secure job with a good income in the middle of a global crisis to begin a new venture. For now, just call it a leap of faith. For me, it has been a leap into a huge gap or void; not so much into an unknown and uncertain business climate, but rather into a vacuum created by a lack of principle-based leadership. This vacuum draws me – it compels me—to do something, anything, to help restore the faith people once had in leaders and redeem the hope and trust that have been lost.

The opportunity to work for an organization of the caliber of Duke (and several other good organizations over my career) provided me with a living laboratory for learning about leadership – i.e., what works and what doesn’t work in the real world. As an executive leader in human resources, I’ve had successes and my fair share of failures. I’ve tried to learn from all of these personal experiences, as well as the experiences of others. In fact, I’m still learning. The opportunity I have now is to work outside the confines of a particular organization in an effort to improve the practice of leadership across multiple organizations and industries. One way I can do this is by promoting the practice of “thought leadership.” I believe a good thought leader is someone who is a well-intentioned yet persistent provocateur and revolutionary. Provocateurs challenge embedded mental models – the cognitive shorthand we use each day to evaluate, define and respond to people and situations. Mental models need to be challenged when they keep us from being open to new ideas or inhibit our willingness to examine our conclusions about what is true. Revolutionaries challenge established practices, structures and authority. Practices, structures and authority need to be challenged when they fail to meet the legitimate needs and interests of people and organizations.

My personal mission is to play a part in helping to close the gap and fill the void created by poor leadership, and the systems and thinking that enable it. I hope this forum, and others like it, create a thoughtful, open and practical exchange of provocative, revolutionary and energizing ideas for building strong relationships and accomplishing superior results. I encourage you to join me in this effort. Your comments, suggestions and perspectives are always welcome. You may email at mark.rumbles@leanforwardinc.com.

 

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Mark Rumbles, President

LeanForward, Inc. 

Author of the LeadingForward Blog

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Sunday
Feb282010

Artistry at Work

         The Winter Olympics are packed full of breathtaking moments. Just read the next sentence out loud and you’ll experience it for yourself. The XXI Olympic Winter Games are an unscripted ice and snow drama with universal appeal unfolding over 16 days featuring 2,600+ athletes representing 82 countries competing in 15 sports contesting 86 events amidst 9 amazing venues cast against a color splashed backdrop of unspoiled Canadian beauty. Now breathe.

The Olympics are a visceral thrill ride that perks emotions, jacks up heart rates and swells national pride. At the center of it all are the athletes – their unique stories and individual performances. Watching people at the top of their profession perform on a world stage can teach us a lot. Consider the following. 

Discipline trumps talent

There are hundreds of thousands of good athletes but a select few Olympians. The same is true in business, academia and government. To be good at anything, you need some degree of raw talent, intelligence and ability. To be world class, you need incredible discipline – the rare kind that is formed by a combination of passion, courage, focus, tenacity, sacrifice and fortitude. This is why most people fall short of realizing their full potential. It is incredibly hard work to harness our will and overcome resistance. At the same time, self-mastery is the one thing that is completely under our control. When it comes to our work, we don’t need to be the most gifted person on the professional stage, just the person who applies the gifts we are given with the greatest degree of resolve, leverage and consistency. 

Speed, productivity and precision still matter, they just matter less in today’s world

There are many events in the Olympics where the final results are determined by who goes the fastest, jumps the furthest or scores the most points in the contest. The training for these particular events focuses on building power, increasing endurance and perfecting technique. Style and creativity do not come into play to any significant extent. For example, you can be a very awkward downhill skier as long as you have the strength to get down the mountain more quickly than the others in the race. Biathletes need to both fast on their skies and accurate with their weapons. Thankfully, they get no points for exercising creativity. Hockey players are tough competitors who rely heavily on speed, strength and skating skill. Their focus is on scoring more goals than their opponents. Style points are not awarded. In fact, adding flair can get you beat up. Here is the point: speed, productivity and precision are great but they no longer offer a long-term competitive advantage. More than ever before, globalization and expanded access to resources and technology are opening the doors for more and more competitors to enter the field of play in sports and business. The performance edge that people and organizations have traditionally achieved by being fast, productive and accurate is shrinking. The world has learned how to match these.

Artistry is the new differentiator

Freestyle skiers and ice dancers differentiate themselves primarily through the artistry they create on the snow and ice. To be sure, strength and technique are still very important factors, but the performance of artists is ultimately determined by the impact that their work has on others. Judging art by using rule books, specifications, standards and other measures of compliance simply does not work. Artists exist in every profession. They use inspiration, creativity and innovation to move people, create beauty, solve problems and push boundaries. True artists – whether expressing themselves as athletes, nurses or office workers – share the very best of themselves with others. They do not wait for permission to act. They do not hold back for the promise of a reward. Artists strive to create memorable and meaningful experiences for others through every aspect of their work, from the mundane tasks to the magnificent.

Transforming the Workplace

The time has arrived for “disciplined artistry” in the workplace. The world suffers from a collective case of attention deficient disorder, with tendencies to change channels, priorities and loyalties in the blink of an eye. It craves the wonder of artistry and desperately needs more innovators and problem-solvers. Artistry allows people to bring their whole selves into the workplace without having to check their creativity, inspiration and individuality at the door. It creates a long-term competitive advantage for individuals and organizations because it is difficult if not impossible to replicate. Since artistry cannot be measured by a clock, recorded by a machine or checked off for adherence to a protocol, it cannot be automated or off-shored. The new age of the artist is here to stay for awhile.

Note: If you would like to read more about bringing artistry into everyday work, I recommend reading any the recent blogs and books written by Seth Godin and Daniel Pink. Godin and Pink are two brilliant thought leaders who are ahead of the curve in understanding how the world of work is changing and what it takes to be successful in the global marketplace.

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