Welcome to the LeanForward, Inc. blog, which I’ve titled LeadingForward.

There is no doubt that the subject of leadership has been extensively addressed and that good research and thoughtful writing abound. The trouble, from my perspective, is that we still see far too many examples of irresponsible, unprincipled and ineffective leadership that have had a devastating impact on people and organizations. I want to be part of a movement that changes this reality and creates a core of leaders whose first priority is to serve those they lead and create positive results for all stakeholders.

In August of 2008, I left a decade of employment with Duke University to start my own company, LeanForward, Inc. I’ll wait for another day to discuss the wisdom of walking away from a secure job with a good income in the middle of a global crisis to begin a new venture. For now, just call it a leap of faith. For me, it has been a leap into a huge gap or void; not so much into an unknown and uncertain business climate, but rather into a vacuum created by a lack of principle-based leadership. This vacuum draws me – it compels me—to do something, anything, to help restore the faith people once had in leaders and redeem the hope and trust that have been lost.

The opportunity to work for an organization of the caliber of Duke (and several other good organizations over my career) provided me with a living laboratory for learning about leadership – i.e., what works and what doesn’t work in the real world. As an executive leader in human resources, I’ve had successes and my fair share of failures. I’ve tried to learn from all of these personal experiences, as well as the experiences of others. In fact, I’m still learning. The opportunity I have now is to work outside the confines of a particular organization in an effort to improve the practice of leadership across multiple organizations and industries. One way I can do this is by promoting the practice of “thought leadership.” I believe a good thought leader is someone who is a well-intentioned yet persistent provocateur and revolutionary. Provocateurs challenge embedded mental models – the cognitive shorthand we use each day to evaluate, define and respond to people and situations. Mental models need to be challenged when they keep us from being open to new ideas or inhibit our willingness to examine our conclusions about what is true. Revolutionaries challenge established practices, structures and authority. Practices, structures and authority need to be challenged when they fail to meet the legitimate needs and interests of people and organizations.

My personal mission is to play a part in helping to close the gap and fill the void created by poor leadership, and the systems and thinking that enable it. I hope this forum, and others like it, create a thoughtful, open and practical exchange of provocative, revolutionary and energizing ideas for building strong relationships and accomplishing superior results. I encourage you to join me in this effort. Your comments, suggestions and perspectives are always welcome. You may email at mark.rumbles@leanforwardinc.com.

 

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Mark Rumbles, President

LeanForward, Inc. 

Author of the LeadingForward Blog

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Thursday
Jan212010

Shifting Out of Neutral

Citizens of Switzerland take tremendous pride in being neutral. Call it Swiss swagger. The Swiss are masters of neutrality. For centuries, they have successfully managed to stay out of most of the world’s major conflicts. Peace is a great thing, but a policy of conflict avoidance is not always possible or even wise. And, let’s face it, neutrality is boring.

I have driven a number of automatic and standard transition vehicles since age 16. All have come equipped with a neutral gear. It’s one of those gears that I rarely use. If you place your car in “N,” you can only do four things.

 Options in Neutral:

  • You can crank the engine. This may be helpful, but it is only a start.
  • You can rev the engine. The vroom of RPMs might be cool to some but it is not at all useful or economical.
  • You can roll, provided you are aided by gravity. Depending on your orientation, you can either roll forward or backwards. Either way though, you roll downhill.
  • You can get a push or pull by someone with a strong back or something with horsepower.

That’s it. Neutral comes with a set of limited options. Movement while in neutral requires outside assistance – either a force of nature, like gravity, or the direct assistance of others who are willing and able use their energy to help you. Personally, I don’t recommend staying in neutral. It simply doesn’t take you anywhere.

Too many of us get stuck in neutral in our work and personal lives. Neutrality is easy. We encounter no friction and no resistance. We can just sit and do nothing or roll along and try to not to run into anything. I worked with a guy who often found himself juxtaposed with an unreasonable, out-of-touch boss and a pack of highly demanding and ungracious clients. He purposely chose to keep a low profile in this volatile environment. He chose not to risk rocking the boat by addressing the issues associated with what he felt was an untenable position. In fact, he used to tell me all time that he was “Switzerland.”

The Swiss excel in many things, including banking and the manufacturing of fine instruments. They are not known; however, as great fighters or navel explorers. (The country is landlocked.) They prefer to remain “at home” when conflicts arise, sometimes serving as negotiators. I am not trying to stir up some Swiss Diss here, it’s just that Switzerland’s policy of neutrality provides a good analogy for the times when we elect to coast through life instead of driving forward with determination.  

People who chose neutrality as a way of life take up residence in a beautiful and peaceful place, but it is a world created mostly in their own minds. Learning, growth, improvement and decisive action require us to shift gears. Neutral is intended to be only a transition gear. It not supposed to be used for parking or slow rolling.

Think about where you are stuck in neutral and give serious consideration to shifting gears. Here are some areas to consider:

  • A decision you need to make that you have analyzed and pondered for far too long. Pop the clutch and hit the gas. If the decision takes you to a bad place, stop and then change directions. Decisions are easy. Forward movement is hard.
  • A relationship you need to initiate or one that you need to control with more reasonable boundaries. Shift gently into drive and go easy because the road is windy and slick. Always work to establish and maintain mutual respect and mutual purpose with your key relationships and you’ll have save travels. 
  • An unrealized dream you have for yourself, your family, your community or the world. Get on the road before traffic snarls up your plans or darkness makes it more difficult to see.

With due regard to the Swiss, you’ll miss the adventure if you stay stuck in neutral. You have the opportunity for a fresh start. We have entered a new year and a new decade. It’s time to shift into drive and power on down the road toward the destination you determine. Shifting into drive is powered by purpose and fueled by courage. Start with a day trip and see what you’ve been missing. Don’t forget to fasten your belt because the ride is often bumpy and sometimes dangerous. As long as you keep your hands on the wheel, eyes on the road, foot on the gas, and fuel in your tank you will be just fine.

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