Welcome to the LeanForward, Inc. blog, which I’ve titled LeadingForward.

There is no doubt that the subject of leadership has been extensively addressed and that good research and thoughtful writing abound. The trouble, from my perspective, is that we still see far too many examples of irresponsible, unprincipled and ineffective leadership that have had a devastating impact on people and organizations. I want to be part of a movement that changes this reality and creates a core of leaders whose first priority is to serve those they lead and create positive results for all stakeholders.

In August of 2008, I left a decade of employment with Duke University to start my own company, LeanForward, Inc. I’ll wait for another day to discuss the wisdom of walking away from a secure job with a good income in the middle of a global crisis to begin a new venture. For now, just call it a leap of faith. For me, it has been a leap into a huge gap or void; not so much into an unknown and uncertain business climate, but rather into a vacuum created by a lack of principle-based leadership. This vacuum draws me – it compels me—to do something, anything, to help restore the faith people once had in leaders and redeem the hope and trust that have been lost.

The opportunity to work for an organization of the caliber of Duke (and several other good organizations over my career) provided me with a living laboratory for learning about leadership – i.e., what works and what doesn’t work in the real world. As an executive leader in human resources, I’ve had successes and my fair share of failures. I’ve tried to learn from all of these personal experiences, as well as the experiences of others. In fact, I’m still learning. The opportunity I have now is to work outside the confines of a particular organization in an effort to improve the practice of leadership across multiple organizations and industries. One way I can do this is by promoting the practice of “thought leadership.” I believe a good thought leader is someone who is a well-intentioned yet persistent provocateur and revolutionary. Provocateurs challenge embedded mental models – the cognitive shorthand we use each day to evaluate, define and respond to people and situations. Mental models need to be challenged when they keep us from being open to new ideas or inhibit our willingness to examine our conclusions about what is true. Revolutionaries challenge established practices, structures and authority. Practices, structures and authority need to be challenged when they fail to meet the legitimate needs and interests of people and organizations.

My personal mission is to play a part in helping to close the gap and fill the void created by poor leadership, and the systems and thinking that enable it. I hope this forum, and others like it, create a thoughtful, open and practical exchange of provocative, revolutionary and energizing ideas for building strong relationships and accomplishing superior results. I encourage you to join me in this effort. Your comments, suggestions and perspectives are always welcome. You may email at mark.rumbles@leanforwardinc.com.

 

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Mark Rumbles, President

LeanForward, Inc. 

Author of the LeadingForward Blog

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Thursday
Oct012009

A Car, a Recliner, and a Future Son-in-Law

It’s been a big week. I scored a hat trick. First, I bought a new car. Actually, I purchased a used car, or a “pre-owned vehicle” as auto dealers prefer to say. The bottom line is that I am the latest owner of a Honda Accord that has been in circulation for a few years. Fortunately, I’m not a big car guy. I have a few aesthetic and performance-related criteria but I am mostly interested in reliability and value. Besides, middle aged guys should not be allowed to drive sports cars; and, luxury vehicles are a luxury that I just don’t need. I like a nice-looking, practical car that allows me to get where I am going and occasionally transport a fat Border Collie and a feisty Boxer. To me a car is like a toaster; it’s great if it looks good on the counter but I really just need it to do what it was made to do. And, I only need four cylinders that will handle bagels.

We also had a recliner arrive the other day that had been on order for about three weeks. Unlike the car, it was not pre-owned. You don’t want someone else’s recliner. That’s because recliners tend to collect things that should never be collected. Plus, they usually become molded to the primary occupant’s body. I prefer that my furniture get to know me, not some other dude who ate tons of cheese doodles and used to own a ferret.

I saved the best for last. My youngest daughter recently became engaged. She is deeply in love with a guy that my wife and I actually like, a lot. They are very young, and I would prefer that they wait to get married for a few years, but it is difficult for parents to have much influence when it comes to matters of the heart. My future son-in-law did have the good grace of speaking with me before he proposed to my daughter. That earned him some extra bonus points. He will need to cash those in eyeball-to eyeball if he ever mistreats my daughter.

 I didn’t buy an extended warranty on the car or the recliner. I try to be smart about what I buy and where I buy it. I then have to trust that the product will perform as advertised and that the dealer will stand behind it if something unexpected happens. My future son-in-law did not come with a warranty option. I am placing my trust in him based on what I have learned about him and seen from him. He has charge of my little girl’s heart and has pledged to protect it.

Trust is poignant and powerful because it is routed in relationships and sealed with spoken promises and handshakes. Guarantees and warranties are much different. They are risk management strategies that are put in writing and rooted in legalities. Today, I am thankful for a few simple things – a reliable car to drive, a comfortable chair to relax in, and a young man who promises to take care of my precious daughter. This makes me a wealthy man.

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